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What sets us apart

Dolphin Encounters Has Won The Prestigious Cacique Award

In 2005, Dolphin Encounters won the prestigious Cacique Award from the Bahamas' Ministry of Tourism which honours the finest in the tourism in our country. We are the only marine mammal facility in The Bahamas to have done so.

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Dolphin Swim Program Rules and Restrictions
Dolphin Swim Program

Rules and Restrictions for Dolphin Swim Program

  • Guests ages 6 to 12 must be accompanied (in the water) by a responsible, paying adult with a ticket for the swim. Parent or guardian must be at least 18 years of age.
  • Guests ages 13 to 17 must be accompanied by an adult (with any paid ticket) to sign the liability waiver.
  • Guests must have the ability to go up and down ladders to access platform.
  • Pregnant women are not allowed in swim program.
  • Guests age 5 or younger are not allowed in swim program & may observe for free if attended on the dock by a responsible parent or guardian with an observer ticket.

General Restrictions

  • Vouchers purchased from tour companies must be redeemed at the time of check-in to be valid.
  • No refunds will be issued for cancellations made less than 24-hours prior to the reserved program. Groups may require a longer cancellation period depending on size.
  • No refunds will be issued for guests that do not meet the program requirements for age, physical fitness, maternity reasons or who violate company policies.
  • We go rain or shine! No refunds for bad weather unless Dolphin Encounters cancels the excursion.
  • Dolphin Encounters reserves the right, under certain circumstances, to omit specific behaviors or interactions from the program.
  • Alcoholic beverages are not allowed on the property.
  • We will provide full assistance for manual wheelchairs including providing wheelchair access into the water (with our waterproof chair) for the Dolphin Encounter program. For boating purposes, motorized powerchairs and non-collapsible wheelchairs are not allowed on our boats.



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